Thank you for shopping at Fuzzy Sweater LLC. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have [insert number] calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Address: 616 WARRIOR DR, MURFREESBORO, TN 37128-5927
Phone: +1 4232753916
Email: harleemaness@fuzzysweaterllc.com
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Restocking Fee
All items are subject to a [insert percentage]% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.